products solutions and services support about us contact us careers
colour multifunctionals B&W multifunctionals colour printers B&W printers production print faxes wide format software photocopiers network/wireless printers projectors
your office iT services corporate services managed document solutions production print solutions environmental solutions finance solutions
proactive customer care downloads FAQs log service order supplies @Remote login warranty
    Basic   Plus   Premium
24 x 7 Remote Monitoring      
On-Site Support (8am - 5pm)*          
Support Response Time   8 hours   4 hours   2 hours
Ticket Management      
Anti-Virus Software      
Anti-Spyware      
Desktop Patching (Hotfixes)      
Desktop Operating System Updates (Service Packs)      
Proactive Workstation Optimization      
3rd Party Software Updates          
Remote Maintenance      
Technology Plan          
Consulting        
File, Folder and Share Administration        
Monthly Reports      
*Monday to Friday excluding public holidays