We believe in being Smart at Work

Our range of managed workflow, information technology and print service solutions are designed to simplify your 'everyday' so you can focus on the things that matter most. Your customers. Providing smart business solutions is central to what we do. In fact, our core philosophy is to offer true value and cost-effective services that keep your business systems in optimum running order. We can also transform the way you work with our tailored business technology services, and we'll back it all up with the highest levels of customer service. It's all part of our commitment to building long-standing partnerships with our customers and delivering measurable benefits.

Helping you to grow by finding smarter ways to work is definitely the most exciting part of what we do.

We've always been into technology

As far back as 1934, the team at Lanier was excited to be selling the 'latest technology' including Thomas Edison's Ediphone. Things have changed a lot in the technology landscape, and today, we are proud to provide leading edge managed services designed to look after your most critical everyday business functions. Each service is delivered by our dedicated team of subject matter experts, technical specialists and after sales support teams. All of our specialists are highly skilled, knowledgeable and passionate about your business. They're also determined to tailor the ideal solution to help achieve your commercial requirements and goals.

It's actually our people that have always made us a little bit different


Look at the world from your point of view, enabling us to effectively respond to your needs and strive to exceed your expectations.


Understand the subtleties of how you work, and determine the precise solutions needed to increase your efficiency and reduce costs.


Be flexible with a 'can do' approach that ensures all available resources are optimised to bring you the right solution when you need it most.

Our global reach

Lanier has operated in Australia for over 35 years and is a leading business technology provider. In January 2001, Lanier joined the Ricoh Family, becoming part of a Fortune 500 group and one of the world's largest manufacturers of business systems. Lanier Australia now operates as part of Ricoh's Asia Pacific network, headquartered in Singapore, and has well established connections both in AsiaPac and throughout the world.

Our global reach

On a local level

Our vision is simply to be your perfect business technology partner. To achieve this we are guided by four key tenets that are part of everything we do: Innovation, Trust, World Class and Smart. As a national company, we have the widest coverage of any provider in Australia, with offices in every major capital city and an extensive dealer network across the country. Most importantly, our flexibility and service focus means that you always get things done the way you need them to be. A partnering approach, good value and an understanding that every business has unique challenges. That's why our customers choose us. The Lanier Australia team is nearly 300 strong and growing. Importantly, every one of us is here to help simplify the creation, development and distribution of all your business information, and to enable greater efficiency and cost effectiveness. You could say, we are your one stop solution for business services and office automation technology.